Account Login Information

Secure access to your digital asset trading platform

Accessing Your Account

To access your NDAX account, you need to provide your registered credentials through the official login portal.

Required Information:
  • Registered email address
  • Account password
  • Two-factor authentication code (if enabled)

Login Process Overview

  1. Navigate to the official NDAX login page
  2. Enter your registered email address
  3. Provide your account password
  4. Complete any additional security verification steps
  5. You will be redirected to your account dashboard upon successful authentication

Security Features

NDAX implements multiple layers of security to protect your account and assets:

  • Two-Factor Authentication (2FA): Adds an extra layer of security beyond your password
  • Encrypted Connections: All data transmission is secured with industry-standard encryption
  • Session Management: Automatic logout after periods of inactivity
  • Device Recognition: System may prompt for additional verification when logging in from new devices
  • Withdrawal Whitelisting: Control which addresses can receive withdrawals from your account
Strong Password

Use a unique, complex password that includes letters, numbers, and special characters.

Phishing Awareness

Always verify you're on the official NDAX website before entering login credentials.

2FA Protection

Enable two-factor authentication for significantly enhanced account security.

Common Access Issues

If you're experiencing difficulties accessing your account, consider these common solutions:

  • Incorrect Credentials: Double-check your email and password for typos
  • CAPS Lock: Ensure CAPS Lock is not accidentally enabled
  • Browser Issues: Try clearing cache/cookies or using a different browser
  • 2FA Problems: Verify your device's time is synchronized correctly
  • Account Lockout: Multiple failed attempts may temporarily restrict access
Important: If you continue experiencing login issues after trying these solutions, additional account recovery options are available through the platform's support system.

Account Management

Once logged in, you can access various account management features:

  • Portfolio Overview: View your current holdings and portfolio performance
  • Trade Interface: Execute buy and sell orders for supported digital assets
  • Deposit/Withdrawal: Manage fiat and cryptocurrency transfers
  • Security Settings: Configure 2FA, withdrawal limits, and other security options
  • Transaction History: Review your complete trading and transfer history
  • Profile Management: Update personal information and preferences

Regularly reviewing your security settings and keeping your contact information up to date helps maintain account security.